Refund Policy

Returns & Refunds
We're committed to ensuring you're completely satisfied with your purchase. If you're not thrilled with your item, we're here to help.

30-Day Return Policy
You have 30 days from the date you receive your item to request a return. To qualify for a return, the item must be:

  • In its original condition
  • Unworn or unused
  • With all original tags and packaging
  • Accompanied by a receipt or proof of purchase

How to Initiate a Return
Contact us at support@endlesshorizons.tech to start the return process. We'll provide a return shipping label and instructions on how to proceed. Please don't send items back without prior approval.

Damages & Issues
If your item is defective, damaged, or incorrect, please notify us immediately. We'll work with you to resolve the issue.

Non-Returnable Items
The following items cannot be returned:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized products
  • Personal care goods (beauty products)
  • Hazardous materials
  • Flammable liquids or gases
  • Sale items
  • Gift cards

Exchanges
If you'd like to exchange an item, please return it and place a new order for the desired item.

Refunds
Once we receive and inspect your return, we'll notify you of the refund status. If approved, your refund will be processed, and you'll receive a notification. Please allow time for your bank or credit card company to process the refund.

If you have any questions or concerns about our return or refund policy, please don't hesitate to reach out to us at support@endlesshorizons.tech.