Privacy Policy

Privacy Policy
This Privacy Policy describes how Endless Horizons ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the "Site").

Collecting Personal Information
We collect Personal Information to provide and improve our services, process transactions, and communicate with you. The types of Personal Information we collect include:

Device Information
- Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, pages viewed, search terms, and interaction with the Site.
- Purpose of collection: To load the Site accurately, analyze usage, and optimize performance.
- Source of collection: Automatically collected through cookies, log files, and analytics tools.
- Disclosure for a business purpose: Shared with Shopify for analytics and performance optimization.

Order Information
- Examples of Personal Information collected: Name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
- Purpose of collection: To fulfill orders, process payments, arrange shipping, and provide order confirmations and invoices.
- Source of collection: Collected from you during checkout.
- Disclosure for a business purpose: Shared with Shopify and payment processors to facilitate transactions.

Customer Support Information
- Examples of Personal Information collected: Name, email address, order details, and support interaction information.
- Purpose of collection: To provide customer support, respond to inquiries, and resolve issues.
- Source of collection: Collected directly from you through support channels.
- Disclosure for a business purpose: Shared with our customer support team and third-party service providers for support purposes.

Using Personal Information
We use your Personal Information to:

  • Provide products and services
  • Process transactions
  • Communicate with you
  • Improve our Site and services
  • Respond to your inquiries and support requests

Your Rights
You have the right to access, correct, or delete your Personal Information. If you'd like to exercise these rights, please contact us at info@endlesshorizons.tech.

Changes
We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

Minors
Our website is intended for individuals of all ages. We do not intentionally collect personal information from children in a way that requires parental consent.

Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: (link unavailable).

Using Personal Information
We use your personal information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention
When you place an order through our website, we will retain your personal information for our records unless and until you ask us to erase this information.

Your Rights
You have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Cookies
We use cookies to optimize your experience on our website and to provide our services.

Cookies Necessary for the Functioning of the Store
| Name | Function |
| ---- | -------- |
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |


Reporting and Analytics
| Name | Function |
| ---- | -------- |
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |


Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@endlesshorizons.tech or by mail using the details provided below:

Endless Horizons
124 No 1 Road
Te Puke

Last updated: August 31, 2024